What is your return policy?
Thank you for your purchase. At eParks.com your complete satisfaction is always guaranteed. We know it's sometimes necessary to return or exchange an item. We want to make it easy. No authorization from customer service is required when making a return or exchange and we will not charge additional shipping to send an exchange.
To make a Return or Exchange
The fastest way to make a return or exchange is to ship the item(s) to:
c/o returns department
470 Maryland Drive
Fort Washington, PA 19034
Include a copy of your original receipt and note if the items is being returned for a refund or exchange. Items eligible for returns must be new, unused, and unopened. All returns and exchanges must be made within 180 days of original purchase.