What is your return policy?
Thank you for your purchase. At eParks.com your complete satisfaction is always guaranteed. We know it's sometimes necessary to return or exchange an item. We want to make it easy. Please call 877-628-7275 for an authorization from customer service when making a return or exchange. We will not charge additional shipping to send an exchange.
To make a Return or Exchange
Ship the item(s) to:
c/o returns department
Include a copy of your original receipt and note if the items is being returned for a refund or exchange. Items eligible for returns must be new, unused, and unopened. All returns and exchanges must be made within 180 days of original purchase.